What are the benefits of registering with Didogo.com?

When you register and create your account with Didogo.com, we’ll securely keep track of your information to ensure a simplified checkout process. You’ll also be able to store all your addresses, manage your email preferences, check your order history and set up birthday and anniversary reminders.

Can I place an order without registering?

Yes, you can. You can bypass registering by selecting guest checkout in the login page during checkout. Registering will give you instant access to more information about your order.

What will you do with my information after I register?

Personal information relating to you and your order history are only available to you when you provide the correct password you created. Didogo.com does not share your information with any other companies or services. You can find more information on our privacy policy page.

How do I track my order?

If you are a registered user, login to your account to track your order status. Tracking information may not be available for the first 24 to 48 hours after you receive your shipping confirmation email.

If you ordered several items, to be delivered to the same address, we will make every effort to send all available items together. If we are unable to fulfill your order in one shipment, we will send them to you in separate packages. We will also send you an email informing you of the status of your order.

When checking on the status of my order I received an “In Process” message. What does this mean?

“In Process” means your order is in the early stages of shipping. Changes to your order cannot be made during this time period.

How is the shipping and handling calculated for my order?

Shipping and handling charges are determined by the shipping method selected and the merchandise dollar amount of your order before any special offer deductions or sales tax calculation.

Do you have any more styles?

Basically we displayed all on sales styles to website, but you can contact us to get the new launching styles soon and pre order to the most competitive styles before any other resellers.

Can I get discount if I place large order?

Yes, if your order quantity is big, just contact our professional sales consultant (support@didogo.com). A professional sales representative will offer you the best price and service.

Do you offer special discounts for wholesale customers?

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